We are committed to providing you the highest caliber of customer service and support. If you have any questions or needs that aren’t covered by these online resources, please contact us immediately.
Network Operations Center
Please contact our Network Operations Center for all service performance impacting issues.
REPAIR ESCALATION PROCEDURE
Customer Care Department
Please contact our Customer Care Department for all changes, additions pr questions. Turn around time for changes and additions are approximately 24-48 hours.
Customer Care escalation procedure
Account Changes and Questions:
Adam Emery – Customer Care Manager
Local Number Portability (LNP) Escalations:
Michelle Tomes – Manager of LNP
Kelli Spell – Director of Voice Service Delivery
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