For Porting Between Another Company and Voyant(a Wireline Company)
Purpose: The purpose of the Information Exchange is to exchange contact and connectivity information required to port phone number.
A. General Trading Information
Operations:
ITEM
| Company Name |
Voyant Communications, LLC (formerly known as Zayo Managed Services, LLC and Zayo Enterprise Networks, LLC) |
| Wireless or Wireline |
Wireline |
| Operating Company No. (OCN) |
Voyant is using the OCNS of Onvoy, Inc.: 4899, 213F, 214F, 215F, 273F, 940E, 263F. Voyant is also using the OCN of 7150. |
| Administrative OCN |
N/A |
| Service Provider ID (SPID) |
Voyant is using the Service Provider IDs of Onvoy, Inc. which are: 4899, 213F, 214F, 215F, 273F, 940E, 263F |
| LSMS SPID (Can be SS7 provider) |
0341 |
| Service Provider ID (SPID) |
Voyant is using the Service Provider IDs of Onvoy, Inc. which are: 4899, 213F, 214F, 215F, 273F, 940E, 263F |
| LSR Version ID |
Industry supported |
| FOC Version ID |
N/A |
| WICIS Version ID |
N/A |
| Short or Long NPAC Concurrence Timers |
Short |
PORT ORDER ACCEPTANCE/PROCESS
| Monday –Friday |
Voyant hours of processing are Monday – Friday, 8:00AM to 5:00PM CST. Voyant will accept orders during off hours. Processing would only take place Monday – Friday during hours of operation. |
| Saturday & Sunday |
Voyant will accept orders on Saturday and Sunday but will not process the submitted orders. Processing would take place only on business days during hours of operation. |
| Holidays |
Voyant will accept orders on Holidays but will not process them. Processing would take place only on business days during hours of operation. |
B. Port Resolution Center
VOYANT is available to support error/reject resolution subject to the following:
ITEM
| Company Name |
VOYANT COMMUNICATIONS, LLC (“VOYANT”) |
PORT RESOLUTION CENTER
| Primary contact name |
VOYANT COMMUNICATIONS, LLC (“VOYANT”) |
| Contact Description |
VOYANT Network Operations Center |
| Phone Number (Customer Support) |
1-866-629-8200 |
| FAX Number |
N/A |
| Email address |
lnporders@voyant.com |
HOURS OF OPERATIONS SUPPORT
| Monday –Friday |
CST, 8AM-5PM |
| Saturday/Sunday |
N/A |
| Holidays |
N/A |
C. LNP Carrier Account Manager
This is the Carrier point-of-contact for establishing a porting relationship with VOYANT as well as ongoing porting account management.
ITEM
| Company Name |
VOYANT COMMUNICATIONS, LLC |
CARRIER POINT OF CONTACT
| Carrier |
Voyant Customer Service |
PRIMARY CONTACT
ALTERNATE CONTACT
| Carrier |
Voyant Customer Service |
ALTERNATE CONTACT
| Name |
Kelli Spell |
| Title |
Director of Voice Service Delivery |
| Address |
317 Inverness Way S #140
Englewood, CO 80112 |
| Work Phone Number |
303-226-5340 x5340 |
| Mobile Number |
N/A |
| Fax |
N/A |
| E-Mail Address |
kelli.spell@voyant.com |
D. SPIDs/OCNs
Please list all OCNs for all SOA and LSMS SPID combinations.
VOYANT uses all of its Parent Company (Onvoy, Inc.) OCNs: 4899, 213F, 214F, 215F, 273F, 940E, 263F
VOYANT uses Onvoy’s OCNs for SOA SPID of “4899” and LSMS SPID of “A”:
OCN
| 4899 |
| 213F |
| 214F |
| 215F |
| 273F |
| 263F |
| 7150 |
E. Connectivity
Do you have an agreement with a Clearinghouse vendor or Service Bureau? If YES, please provide the vendor name and contact information.
VOYANT HAS ACCESS TO ONVOY’S SERVICE BUREAU
| Vendor Name |
Syniverse Technologies |
| Contact Name |
Network Operations Center |
| Contact Description |
N/A |
| Phone number #1 |
N/A |
| Phone number #2 |
N/A |
| FAX number |
N/A |
| Email address |
N/A |
| Other |
N/A |
If NO Clearinghouse or Service Bureau, please provide contact information for Connectivity.
| Item |
N/A |
| Contact Name |
N/A |
| Contact Description |
N/A |
| Phone number #1 |
N/A |
| Phone number #2 |
N/A |
| FAX number |
N/A |
| Email address |
N/A |
| Other |
N/A |
F. Transport Mode
Fax:
| Company Name |
VOYANT COMMUNICATIONS, LLC |
| Porting Method: |
|
| FAX number |
|
| Backup FAX number |
|
| Email |
lnporders@voyant.com |
Other:
ITEM
| Company Name |
Porting Method: Primary,
Secondary, N/A |
Other Communication
Requirements |
G. Inter-Carrier Test Scheduling
For Pre or Post Launch Inter-Carrier Test Scheduling, please send e-mail request to: support@voyant.com. Please provide testing contact information:
ITEM